Getting LF IT Help for FD.IO

Getting LF IT Help for FD.IO

General problems and support requests

If you need help with anything IT-related for the FD.io project, please send an email to our IT bug tracker: helpdesk@fd.io

We can help you faster and better if you provide a detailed explanation of the problem in the body of your message. Please mention the potential impact to your project from the issue in question; this will help us with prioritization.

Our response time to routine support requests will vary depending on the nature of the request, but you should receive an immediate confirmation email with the ticket number that was assigned to your request.

Examples of routine support requests: reporting website content problems, reporting problematic CI jobs, etc.