Difference between revisions of "VPP/BugReports"

Revision as of 20:50, 20 June 2018

Introduction

Although every situation is different, this page describes data which will help make efficient use of everyone's time when dealing with vpp bugs.

Before you press the Jira button to create a bug report - or email vpp-dev@lists.fd.io - please ask yourself whether there's enough information for someone else to understand and possibly to reproduce the issue given a reasonable amount of effort. Unicast emails to maintainers, committers, and the project PTL are strongly discouraged.

A good strategy for clear-cut bugs: file a detailed Jira ticket, and then send a short description of the issue to vpp-dev@lists.fd.io, perhaps from the Jira ticket description. It's fine to send email to vpp-dev@lists.fd.io to ask a few questions before filing Jira tickets.

Data to include in bug reports

Image version and operating environment

Please make sure to include the vpp image version:

sudo vppctl show version verbose
vpp v1.0.0-188~geef4d99 built by vagrant on localhost at Wed Feb 24 08:52:13 PST 2016
Built in /home/vagrant/git/vpp
Compiled with GCC 4.8.4
DPDK version is RTE 2.2.0
DPDK EAL init arguments: -c 1 -n 4 --socket-mem 1024 --huge-dir /run/vpp/hugepages --file-prefix vpp 
                         -b 0000:02:00.0 -b 0000:02:01.0 --master-lcore 0 

With respect to the operating environment: if misbehavior involving a specific VM / container / bare-metal environment is involved, please describe the environment in detail:

• Linux Distro (e.g. Ubuntu 14.04.3 LTS, CentOS-7, etc.)
• NIC type(s) (ixgbe, i40e, enic, etc. etc.), vhost-user, tuntap
• NUMA configuration if applicable

Please note the CPU architecture (x86_86, aarch64), and hardware platform.

Please attempt to reproduce issues using unmodified vpp engine images.

"Show" Command Output

Every situation is different. If the issue involves a sequence of debug CLI command, please enable CLI command logging, and send the sequence involved. Note that the debug CLI is a developer's tool - no warranty express or implied - and that we may choose not to fix debug CLI bugs.

Please include "show error" [error counter] output. It's often helpful to "clear error", send a bit of traffic, then "show error" particularly when running vpp on a noisy networks.

Please include ip4 / ip6 / mpls FIB contents ("show ip fib", "show ip6 fib", "show mpls fib", "show mpls tunnel").

Please include "show hardware", "show interface", and "show interface address" output

Here is a consolidated set of commands that are generally useful before/after sending traffic. Before sending traffic:

vppctl clear hardware
vppctl clear interface
vppctl clear error
vppctl clear run

Send some traffic and then issue the following commands:

vppctl show version verbose
vppctl show hardware
vppctl show hardware address
vppctl show interface
vppctl show run
sudo vppctl show error

Here are some protocol specific show commands that may also make sense. Only include those features which have been configured:

vppctl show l2fib
vppctl show bridge-domain

vppctl show ip fib
vppctl show ip arp

vppctl show ip6 fib
vppctl show ip6 neighbors

vppctl show mpls fib
vppctl show mpls tunnel

Network Topology

Please include a crisp description of the network topology, including L2 / IP / MPLS / segment-routing addressing details. If you expect folks to reproduce and debug issues, this is a must.

At or above a certain level of topological complexity, it becomes problematic to reproduce the original setup.

Packet Tracer Output

If you capture packet tracer output which seems relevant, please include it:

vppctl trace add dpdk-input 100  # or similar

<send-traffic>

vppctl show trace

Capturing post-mortem data

It should go without saying, but anyhow: please put post-mortem data in accessible places. Time wasted trying to acquire accounts, credentials, and IP addresses simply delays problem resolution.

syslog output

The vpp signal handler typically writes a certain amount of data in /var/log/syslog before exiting. Make sure to check for evidence, e.g via "grep /usr/bin/vpp /var/log/syslog" or similar.

Binary API Trace

If the issue involves a sequence of control-plane API messages - even a very long sequence - please enable control-plane API tracing. Control-plane API post-mortem traces end up in /tmp/api_post_mortem.<pid>. Please provide a pointer [accessible to the general public!] to the binary API trace. These API traces are especially helpful in cases where the vpp engine is throwing traffic on the floor, e.g. for want of a default route or similar.

Make sure to leave the default stanza "... api-trace { on } ... " in the vpp startup configuration file /etc/vpp/startup.conf, or to include it in the command line arguments passed by orchestration software.

Core Files

Production systems, as well as long-running pre-production soak-test systems, must arrange to collect core images. There are various ways to configure core image capture, including e.g. the Ubuntu "corekeeper" package. In a pinch, the following very basic sequence will capture usable vpp core files in /tmp/dumps.

    # mkdir -p /tmp/dumps
    # sysctl -w debug.exception-trace=1 
    # sysctl -w kernel.core_pattern="/tmp/dumps/%e-%t"
    # ulimit -c unlimited
    # echo 2 > /proc/sys/fs/suid_dumpable

Vpp core files often appear enormous. Gzip typically compresses them to manageable sizes. A multi-GByte corefile often compresses to 10-20 Mbytes.

Core files from private, modified images are discouraged. If it's necessary to go that route, please copy the exact Debian packages (or RPMs) corresponding to the core file to the same public place as the core file. In particular:

vpp_<version>_<arch>.deb         # the vpp executable
vpp-dbg_<version>_<arch>.deb     # debug symbols
vpp-dev_<version>_<arch>.deb     # development package 
vpp-lib_<version>_<arch>.deb     # shared libraries
vpp-plugins_<version>_<arch>.deb # plugins

Include the full commit-ID the Jira ticket.

If we go through the setup process only to discover that the image and core files don't match, it will simply delay resolution of the issue. And it will annoy the heck out of the engineer who just wasted their time. Exact means exact, not "oh, gee, I added a few lines of debug scaffolding since then..."